Navin J****

Desired Job Title Tivoli / Netcool / ITIL / OSS / SCAPM
Desired Job Location Sydney
Last Update 3 years ago

Seeking challenging contract, training or long term assignments with a technology driven organization in Fault, Performance and Asset Management Solution Architecture, Service

Assurance and Delivery Management, Customer Support, Corporate Trainings and Technical

Consultation.

Synopsis

 A technocrat with 9+ years of extensive experience in planning, testing, development, implementation, consulting and management in tune with core business objectives including risk management, effort/ time estimation.

 Rich service assurance and delivery management experience in Banking, Telecom, IT

Infrastructure and Medical Domains

 Good understanding of Networks (Components, Types, Protocols and Topology) and

Telecommunication concepts, eTOM, FCAPS, OSLC, ITIL/ITSM,TOGAF,SOA,OSS,BSS etc

 Instrumental in defining escalation / response / resolution time for reported problems on the basis of criticality; resolving support / operational issues.

 Thorough understanding of the Development process with proficiency in mapping Business

Requirements, Technical Documentation, Application Design, Development and

Troubleshooting for Information Systems Management.

 Experience in multi-vendor / multi-technology integration to IBM Tivoli Suite of products as well as in implementing different end to end Tivoli FCAPS and MoM architectures involving implementation of multiple IBM Tivoli/SCAPM/SCALA modules including onsite experience at multiple client locations.

 Extensive experience in implementing HA for all Tivoli products, 2-Tier, 3-Tier, DB2 High

Availability Disaster Recovery, Clustering, Load Balancing, Virtual IPs, Service Desk integrations, custom Gateways and Probes, DB Table Replications, Dashboards and Reports design, DASH console integrations, custom procedures, automations, policies, scripts, UIs and APIs.

Skill Set

~ Project Management ~ Metrics Tracking & Reporting

~ SLA Administration/ Compliance ~ Change Management

~ Performance testing ~ Database administration

~ Network/ Server Configuration ~ Service Management

~ Security Administration ~ Process Management

~ Tools Administration ~ Syslog & Log management

~ Application Performance Management ~ Customer Service

~ Expansion/ Growth Initiatives ~ Team Management

~ Business Continuity Planning ~ Quality Control/ Quality Assurance

 Planning, designing, testing, deployment, integrations, maintenance and technical support of

Tivoli Fault Management solutions, primarily Netcool/ITM suite of products

 IBM Advanced Certified Deployment Professional and external trainer on IBM

Tivoli/Netcool/Smart Cloud products.

 Proficient in Tivoli Suite of products like Netcool Omnibus, Impact, Universal and Vendor

Specific Probes/Gateways, Netcool Operations Insight, Log Analytics, Application Diagnostics,

Webtop/GUI, Impact, ITM, ISM, ITCAM, ITNM, TCR, Jazz/DASH,TBSM,TADDM,TSM ,etc

Relevant Certifications

 The Open Group TOGAF 9 Certified Enterprise Architect

 ITIL Foundation v3 (EXIN -101)

 IBM Certified Database Administrator – DB2 10.1

 IBM Certified ADP - IBM Service Management Network and Service Assurance V5

 IBM Certified Advanced Deployment Professional - ISM Next Generation Networks 2009

 IBM Certified Deployment Professional - Tivoli Storage Manager 5.5

 IBM Certified Deployment Professional - Tivoli Netcool/OMNIbus V8.0

 IBM Certified Advanced Deployment Professional - Tivoli BA Management Solutions

 IBM Certified Deployment Professional - Netcool Core 3.0

 IBM Certified Deployment Professional - Netcool Core 2.0

 IBM Certified Deployment Professional - Impact 7.1

 IBM Certified Deployment Professional - TBSM 6.1.1

 IBM Certified Deployment Professional – ITM 6.2.3

Experience Chronology

UST Global, Bangalore (Dec’15 – )

Enterprise Solutions Architect

• IBM Smart Cloud and Tivoli Senior Consultant for Gen-E, USA

• Installation and configuration of Tivoli Suite of products (Omnibus, ITM, ITNM, TBSM, DASH,

Impact, DB2 etc.)

• Migration of client’s existing Tivoli infrastructure to the new environment

• HA configuration for the new Tivoli products (Impact clustering, ITNM HADR, WebGUI Load

Balancing etc.)

Deloitte, Hyderabad (Dec’14 – Aug ’15)

Tivoli Senior Consultant (C2H)

• IBM Smart Cloud and Tivoli Senior Consultant for eHealth, Ontario

• Development of Middleware Application Performance Dashboards and Reports (Instance utilization, Events, HTTP Connections, System, Service Summary, Transaction Tracking, Clinical

Domain Performance etc.) using SCAPM suite of products like ITM SCAMP,TEPS, TEMS (RTEMS

AND HTEMS), ITCAM for Data Power, ITCAM for SOA, ITCAM for WAS, ITCAM for IIB, ITCAM for

WRT/RRT,I TCAM for MQ, ITCAM for Linux, NOI, ITCAM for Application Diagnostics, ITCAM for MS

SQL, Oracle/DB2, VMWare VI Agent, TSM Agent, Warehouse Proxy, Summarization and Pruning

Agent, Universal Agent TCR 3.1, TBSM 6.1 and IBM Tivoli DASH 1.1.0.3 for Integrated Management

Framework (IMF) as applied to the HIAL (Health Information Access Layer) of the client’s infrastructure

• ITM situations, Impact polices, DB2 views, Data mart layer design, ETL packages, triggers and

Syslog, EIF, JDBC probes rules parser design

• Development of custom dashboards using UI Data Provider Policy Actions, DASH wires, context launches and transformations, Input and Output parameters from Impact Policies and custom and OOB widgets from Tivoli Widgets Library (Tree, Table, List, Graphs, Charts, Input Form,

Button Widgets etc.)

• Development of Deployment and Operations guide, Logical Application Design and Physical

Data/Technology Design documents for building the Health Information Access layer using SCAPM products for eHealth Ontario

Ericsson, Bangalore (contract, Jan’14 - Mar’14)

Senior Solution Integrator (C2H)

Highlights

• Configured Load Balancing and High Availability for Tivoli Integrated Portal using IBM HTTP

Server 7.0 and DB2 10.1 for Data Stream Technologies ,Brunei

• Proposed and developed TSA Layer using Virtual IPs between the Tivoli GUI based applications

(ITNM, WebGUI and TCR) Servers and the respective DB2 servers.DB2 Administration and configuring High Availability Disaster Recovery and TSA cluster domain between multiple db2 instances

• Installation and configuration of ITNM 4.1 and involved in development of Poll Policies, RCA rules and Perl Collectors

Nokia Siemens Networks, Chennai (Jan’13 – Dec’13)

Senior Solution Specialist

Highlights

• Senior Development and Test Specialist for NSN’s Umbrella Fault Management (UFM) Team handling multiple customer’s like Nextel (Latin America), Bharti (India, Africa) and

Vodafone(India)

• Installed and Configured ITNM IP Edition 4.1. Have hands on experience on SNMP Discovery,

Collectors and Network Views.

• Development of perl csv collectors, xml/csv parsers and poll policies for retrieving and enabling automated topology discovery and RCA for EMSs like Motorola iDEN OMC-R, Ericsson OSS-RC and

Huawei M2000

• Actively involved in Development and Unit/SIT/UAT Testing for all the Netcool impact policies for

2G and 3G Correlation scenarios and manual/auto-ticketing with PT4/Remedy in UFM

• Actively involved in writing and executing High Availability Test Cases for all UFM IBM Tivoli

Components (Object Server, Probes, ITNM, TDW, TCR, Gateways, TIP etc)

• Part of the Performance Testing Team performing end to end load testing of the UFM components.

• L3 Support for UFM LAT for Nextel since June ‘13

Barclays Capital, Pune (Contract, Oct’11 to Dec’12)

EMT Specialist –L2 (C2H)

Highlights

• Actively involved in working on Enterprise Management Tools as Senior Specialist using Netcool,

HP OVO, Nimbus, SCOM, Ganglia for Barclays Capital, UK

• Replaced many IBM Tivoli Probes (Syslog, SCOM, VPO, NNM, GLF etc) and Gateways (Remedy, HP

Service Center, Service Now, Reporter etc) with custom Perl scripts serving the same purpose.

• Automated heath checks, measurements, notifications and routine administrative tasks via

Perl/shell scripts

• Created Perl/CGI scripts for housekeeping, archiving, service view models and front end for many routine EMS admin tasks

CGI, Bangalore (Mar’10 to – Apr ’11)

Senior Software Engineer

Highlights

• Worked as a Senior Software Engineer as a part of CSB Tier 3 Dept of CGI for Bell, Canada

• Designed and Implemented the entire self-monitoring solution for the managed servers using

IBM Tivoli Monitoring 6.1 , Tivoli EIF probe and Omnibus 7.2

• Significant role in deployment of new Telecom Operational/Business Support Modules, Next

Generation Fault Management and monitoring facilities for multiple business units of Bell Canada.

• Integrated Netcool Omnibus with Tekelec Eagle STP, Marconi MV38, Socket(AUC and MLR), eHealth, Huawei T2000, Netact Global Reporter 5.1, SolarWind, MRTG, TEC, Sun_MC, Tivoli

Netview, PVCOARS, ANDA and Canoga Perkins.

Nokia Siemens Networks, Australia/Chennai ( Apr’09 – Feb’10)

GNSC Engineer -OSS

Highlights

• Onsite experience at Vodafone, Australia for 1.5 months to attend alignment meetings between local Nokia Siemens Networks (AU) operating departments and client.

• Administered & extended L3 support of Telecom OSS Tools including IBM Tivoli Netcool Suite,

HP Open View Operations, and Oblicore Guarantee 6.1 for Vodafone Australia.

• Extended first level support of other OSS Tools like Nokia Netact, Netact Global Reporter, SoM,

AIMOS, Netbackup and Ericsson OSSRC implemented for Vodafone Australia.

• Attended on the job training for Australian managed equipment (including Netcool, HP OVO and

Oblicore) and process/ procedure creation to assist inter-working.

Commenced career with HCL Comnet from Jul’07 – Apr’09 as Senior Analyst - Tools

Technical Skills:

• IBM Tivoli Netcool OMNIbus v7.0 to v8.1; Webtop v2.0, v 2.1, v2.2; Enterprise Portal v2.2, Smart

Cloud APM, IBM Tivoli Monitoring v6.2, v6.3; Impact v 4.0.2, v5.1, v6.1, v7.1; Tivoli Business

Service Manager v 6.1.1; Tivoli Netcool Reporter v2.0,v2.1; ISM v2.4; IBM Tivoli Network Manager v3.7, v3.8, v4.1 ; IBM Tivoli Common Reporting 2.2.1,3.1, Jazz SM/DASH 1.1.0.3, ITCAM for SOA,

WAS, Data Power, IIB, RT and Tivoli Data Warehouse 2.1, Netcool Operation Insight 1.3.1, IBM

Tivoli Composite Application Manager(s) etc.

• Microsoft System Center Operation Manager 2007 R2; NimSoft NimBUS 3.50; Tivoli Storage

Manager v 5.5; Java,Unix, X-Windows, OpenSSL, PL-SQL, HTML, CSS; SSL, NFS, NIS, IPv6, NTP, VPN,

HTTP, SMTP, LDAP, SNMP, TCP/IP, UDP/IP, SNMP, 3GPP, MiddleWare, Ethernet, CORBA, RPC,

802.1q, VLAN, X.509, ssh, secsh, Jenkins, RunDeck, Sharepoint

• Good understanding of Perl, CGI, SOAP,REST, Python, bash, Bourne shell, Assembly Language,

Ant and Shell Scripting, Oracle 9i, 10g,GIT, Perforce, Maven, OpenStack, JIRA

• SQL 2008, 2005, 2000; RedHat Linux, Linux, Unix, Solaris, HP-UX, AIX, True 64 Unix, Microsoft

Windows NT, Microsoft Windows 2000/2003; RCS,CVS, Mail Server, Sybase, , ssh, NIS, NFS, ethernet, NTP, logical volume manager, cron, Subversion, Apache

• Basic knowledge of RESOLVE, Netcool Proviso, TADDM, TNSQM, EMC SMARTS, SCOM, HP BAC,

BMC Remedy(MMIS,ITSM &CM), HP OVO, HP NNM, HP OVPI, HP Unified Correlation Analyzer,

Dell Open Manage, Dell IT Assistant, Cyber Ark, HP SIM., CA Service Desk ,SUN and HP LOM, Nokia

Netact Suite, Vodaterm, Erricsson OSSRC, Citrix, Oblicore, AlarmPoint, UMTS, UTRAN, Concord

Reports, Business Objects, Dynamic Reporter, Informix Metrica, Tekelec Eagle STP, Marconi

MV38, Whatsup, Kiwi-Syslogd, SoM, Veritas NetBackup, etc.

• NMS/EMS Integrations with NETCOOL:

HP NNM, HP OVO, HP OVPI, MS SCOM 07, BMC Remedy, RESOLVE,

Unicenter, CA Service IT, CA eHealth, CA NetQoS, Cisco MARS, Lancope Stealth Watch, AS400,

Ciscoworks, Cisco Airspace, Oracle Enterprise Manager, Optivity Telephony Manager, Net

Forensics , TSM 5.5, BladeFrame, DellOpenmanage, Enlighta, Net Sys,

Monitor IT, GSX , IBM Maximo, Entuity, Nokia Netact 3GPP 5.1, EricssonOSSRC 5.3,

EricssonOSSRC 3.1, Tekelec Eagle STP, Marconi MV38, Socket(AUC and MLR), eHealth,

Oblicore 6.1, Juniper, T2000, Netact Global Reporter 5.1, SolarWind, BMC Patrol, MRTG,

TEC, Tivoli Framework, Tandem, Sun_MC, Tivoli Netview, PVCOARS, ANDA, Canoga

Perkins, Net-SNMP, Nimbus, HP Service Center, MyMO, Autosys, Ganglia, Service Now,

HP Service Center, RTView, Ganglia, PT4, Motorola iDEN OMC-R, Huawei M2000, Skada, IBM Data

Power, ESXi etc.

• VPI, MS SCOM 07, BMC Remedy, Unicenter, CA Service IT, CA eHealth, CA NetQoS, Cisco MARS, Lancope Stealth Watch, AS400, Ciscoworks, Cisco Airspace, Oracle Enterprise Manager,

Optivity Telephony Manager, Net Forensics , TSM 5.5, BladeFrame, DellOpenmanage, Enlighta, Net Sys, Monitor IT, GSX , IBM Maximo, Entuity, Nokia Netact 3GPP 5.1, EricssonOSSRC 5.3,

Academic Credentials

• Post Graduate Diploma in Information Technology from Symbiosis, Pune with 65% aggregate

• Bachelor of Technology in Electrical and Electronics Engineering with 64% aggregate from TKM

College of Engineering, Kerala University (2003 - 2007)

• 12 th from Mar Thoma Residential School, India in 2003 with 80%

• 10 th from Mar Thoma Residential School, India with 89%

Trainings Attended

• Oracle Certified Professional -9i from SQL Star, Delhi

• Advanced Perl and Shell Scripting from Lynus Academy, Chennai

• Intensive Core Java from ZiLogic Systems, Chennai

• C, C++ from SSI Ltd, Kerala

• Netact OSS 5.1 L1 and L2 training from NSN Bangalore

• TOGAF Enterprise Architecture training from CC&C Solutions

Trainings Delivered

Part time trainer on IBM SCAPM/Tivoli/Netcool Suite of products and delivered many internal and external trainings on:

• TN035GIN IBM Netcool/OMNIbus 8.1/7.4 Administration and Maintenance

• TN044-LIN IBM Tivoli Netcool/Impact 6.1.1 Administration and Implementation

• TN045GIN IBM Tivoli Netcool/Impact 7.1 Administration and Implementation

• TN600IN IBM Netcool Network Management 9.2 Fundamentals

• TN045GIN IBM Tivoli Netcool/Impact 7.1 Administration and Implementation

• TN025GIN IBM Tivoli Netcool/OMNIbus 8.1 Installation and Configuration

• TOD27GSIN IBM Tivoli Netcool/OMNIbus 8.1 User

• TOS86GSIN Using Jazz for Service Management Dashboard Widgets with Netcool/Impact

Data

• TOS57G IBM Tivoli Monitoring 6.3 Fundamentals

• TN324GIN IBM Tivoli Network Manager IP Edition 4.1 Operations and Administration

• TOS81GSIN Jazz for Service Management Advanced Dashboard Implementation

• TOS56GWIN Jazz for Service Management Reporting Service Fundamentals (WBT)

• TOD33GSIN Using Jazz for Service Management Dashboard Widgets w/ TBSM Service Data

• TOS86GSIN Using Jazz for Service Management Dashboard Widgets with Netcool/Impact

Data

• TOS82GSIN Using Jazz for Service Management Dashboard Widgets with Netcool/OMNIbus

Data

• TOS87GSIN Using Jazz for Service Management Dashboard Widgets with Tivoli Monitoring

Data

Personal Details

Passport No.: G2444460

Passport Expiry: 6 th

May 2017

Date of Birth: 27 th

October 1985

Current Location: Bangalore, India

The text is extracted from the uploaded resume. You can preview the original document in desktop view
Seeking challenging contract, training or long term assignments with a technology driven
organization in Fault, Performance and Asset Management Solution Architecture, Service
Assurance and Delivery Management, Customer Support, Corporate Trainings and Technical
Consultation.
Synopsis
A technocrat with 9+ years of extensive experience in planning, testing, development,
implementation, consulting and management in tune with core business objectives including
risk management, effort/ time estimation.
Rich service assurance and delivery management experience in Banking, Telecom, IT
Infrastructure and Medical Domains
Good understanding of Networks (Components, Types, Protocols and Topology) and
Telecommunication concepts, eTOM, FCAPS, OSLC, ITIL/ITSM,TOGAF,SOA,OSS,BSS etc
Instrumental in defining escalation / response / resolution time for reported problems on
the basis of criticality; resolving support / operational issues.
Thorough understanding of the Development process with proficiency in mapping Business
Requirements, Technical Documentation, Application Design, Development and
Troubleshooting for Information Systems Management.
Experience in multi-vendor / multi-technology integration to IBM Tivoli Suite of products as well
as in implementing different end to end Tivoli FCAPS and MoM architectures involving
implementation of multiple IBM Tivoli/SCAPM/SCALA modules including onsite experience at
multiple client locations.
Extensive experience in implementing HA for all Tivoli products, 2-Tier, 3-Tier, DB2 High
Availability Disaster Recovery, Clustering, Load Balancing, Virtual IPs, Service Desk integrations,
custom Gateways and Probes, DB Table Replications, Dashboards and Reports design, DASH
console integrations, custom procedures, automations, policies, scripts, UIs and APIs.
Skill Set
~ Project Management ~ Metrics Tracking & Reporting
~ SLA Administration/ Compliance ~ Change Management
~ Performance testing ~ Database administration
~ Network/ Server Configuration ~ Service Management
~ Security Administration ~ Process Management
~ Tools Administration ~ Syslog & Log management
~ Application Performance Management ~ Customer Service
~ Expansion/ Growth Initiatives ~ Team Management
~ Business Continuity Planning ~ Quality Control/ Quality Assurance
Planning, designing, testing, deployment, integrations, maintenance and technical support of
Tivoli Fault Management solutions, primarily Netcool/ITM suite of products
IBM Advanced Certified Deployment Professional and external trainer on IBM
Tivoli/Netcool/Smart Cloud products.
Proficient in Tivoli Suite of products like Netcool Omnibus, Impact, Universal and Vendor
Specific Probes/Gateways, Netcool Operations Insight, Log Analytics, Application Diagnostics,
Webtop/GUI, Impact, ITM, ISM, ITCAM, ITNM, TCR, Jazz/DASH,TBSM,TADDM,TSM ,etc
Relevant Certifications
The Open Group TOGAF 9 Certified Enterprise Architect
ITIL Foundation v3 (EXIN -101)
IBM Certified Database Administrator DB2 10.1
IBM Certified ADP - IBM Service Management Network and Service Assurance V5
IBM Certified Advanced Deployment Professional - ISM Next Generation Networks 2009
IBM Certified Deployment Professional - Tivoli Storage Manager 5.5
IBM Certified Deployment Professional - Tivoli Netcool/OMNIbus V8.0
IBM Certified Advanced Deployment Professional - Tivoli BA Management Solutions
IBM Certified Deployment Professional - Netcool Core 3.0
IBM Certified Deployment Professional - Netcool Core 2.0
IBM Certified Deployment Professional - Impact 7.1
IBM Certified Deployment Professional - TBSM 6.1.1
IBM Certified Deployment Professional ITM 6.2.3
Experience Chronology
UST Global, Bangalore (Dec’15 )
Enterprise Solutions Architect
IBM Smart Cloud and Tivoli Senior Consultant for Gen-E, USA
Installation and configuration of Tivoli Suite of products (Omnibus, ITM, ITNM, TBSM, DASH,
Impact, DB2 etc.)
Migration of client’s existing Tivoli infrastructure to the new environment
HA configuration for the new Tivoli products (Impact clustering, ITNM HADR, WebGUI Load
Balancing etc.)
Deloitte, Hyderabad (Dec’14 Aug ’15)
Tivoli Senior Consultant (C2H)
IBM Smart Cloud and Tivoli Senior Consultant for eHealth, Ontario
Development of Middleware Application Performance Dashboards and Reports (Instance
utilization, Events, HTTP Connections, System, Service Summary, Transaction Tracking, Clinical
Domain Performance etc.) using SCAPM suite of products like ITM SCAMP,TEPS, TEMS (RTEMS
AND HTEMS), ITCAM for Data Power, ITCAM for SOA, ITCAM for WAS, ITCAM for IIB, ITCAM for
WRT/RRT,I TCAM for MQ, ITCAM for Linux, NOI, ITCAM for Application Diagnostics, ITCAM for MS
SQL, Oracle/DB2, VMWare VI Agent, TSM Agent, Warehouse Proxy, Summarization and Pruning
Agent, Universal Agent TCR 3.1, TBSM 6.1 and IBM Tivoli DASH 1.1.0.3 for Integrated Management
Framework (IMF) as applied to the HIAL (Health Information Access Layer) of the client’s
infrastructure
ITM situations, Impact polices, DB2 views, Data mart layer design, ETL packages, triggers and
Syslog, EIF, JDBC probes rules parser design
Development of custom dashboards using UI Data Provider Policy Actions, DASH wires, context
launches and transformations, Input and Output parameters from Impact Policies and custom
and OOB widgets from Tivoli Widgets Library (Tree, Table, List, Graphs, Charts, Input Form,
Button Widgets etc.)
Development of Deployment and Operations guide, Logical Application Design and Physical
Data/Technology Design documents for building the Health Information Access layer using SCAPM
products for eHealth Ontario
Ericsson, Bangalore (contract, Jan’14 - Mar’14)
Senior Solution Integrator (C2H)
Highlights
Configured Load Balancing and High Availability for Tivoli Integrated Portal using IBM HTTP
Server 7.0 and DB2 10.1 for Data Stream Technologies ,Brunei
Proposed and developed TSA Layer using Virtual IPs between the Tivoli GUI based applications
(ITNM, WebGUI and TCR) Servers and the respective DB2 servers.DB2 Administration and
configuring High Availability Disaster Recovery and TSA cluster domain between multiple db2
instances
Installation and configuration of ITNM 4.1 and involved in development of Poll Policies, RCA rules
and Perl Collectors
Nokia Siemens Networks, Chennai (Jan’13 – Dec’13)
Senior Solution Specialist
Highlights
Senior Development and Test Specialist for NSN’s Umbrella Fault Management (UFM) Team
handling multiple customer’s like Nextel (Latin America), Bharti (India, Africa) and
Vodafone(India)
Installed and Configured ITNM IP Edition 4.1. Have hands on experience on SNMP Discovery,
Collectors and Network Views.
Development of perl csv collectors, xml/csv parsers and poll policies for retrieving and enabling
automated topology discovery and RCA for EMSs like Motorola iDEN OMC-R, Ericsson OSS-RC and
Huawei M2000
Actively involved in Development and Unit/SIT/UAT Testing for all the Netcool impact policies for
2G and 3G Correlation scenarios and manual/auto-ticketing with PT4/Remedy in UFM
Actively involved in writing and executing High Availability Test Cases for all UFM IBM Tivoli
Components (Object Server, Probes, ITNM, TDW, TCR, Gateways, TIP etc)
Part of the Performance Testing Team performing end to end load testing of the UFM components.
L3 Support for UFM LAT for Nextel since June ‘13
Barclays Capital, Pune (Contract, Oct’11 to Dec’12)
EMT Specialist L2 (C2H)
Highlights
Actively involved in working on Enterprise Management Tools as Senior Specialist using Netcool,
HP OVO, Nimbus, SCOM, Ganglia for Barclays Capital, UK
Replaced many IBM Tivoli Probes (Syslog, SCOM, VPO, NNM, GLF etc) and Gateways (Remedy, HP
Service Center, Service Now, Reporter etc) with custom Perl scripts serving the same purpose.
Automated heath checks, measurements, notifications and routine administrative tasks via
Perl/shell scripts
Created Perl/CGI scripts for housekeeping, archiving, service view models and front end for many
routine EMS admin tasks
CGI, Bangalore (Mar’10 to – Apr ’11)
Senior Software Engineer
Highlights
Worked as a Senior Software Engineer as a part of CSB Tier 3 Dept of CGI for Bell, Canada
Designed and Implemented the entire self-monitoring solution for the managed servers using
IBM Tivoli Monitoring 6.1 , Tivoli EIF probe and Omnibus 7.2
Significant role in deployment of new Telecom Operational/Business Support Modules, Next
Generation Fault Management and monitoring facilities for multiple business units of Bell Canada.
Integrated Netcool Omnibus with Tekelec Eagle STP, Marconi MV38, Socket(AUC and MLR),
eHealth, Huawei T2000, Netact Global Reporter 5.1, SolarWind, MRTG, TEC, Sun_MC, Tivoli
Netview, PVCOARS, ANDA and Canoga Perkins.
Nokia Siemens Networks, Australia/Chennai ( Apr’09 – Feb’10)
GNSC Engineer -OSS
Highlights
Onsite experience at Vodafone, Australia for 1.5 months to attend alignment meetings between
local Nokia Siemens Networks (AU) operating departments and client.
Administered & extended L3 support of Telecom OSS Tools including IBM Tivoli Netcool Suite,
HP Open View Operations, and Oblicore Guarantee 6.1 for Vodafone Australia.
Extended first level support of other OSS Tools like Nokia Netact, Netact Global Reporter, SoM,
AIMOS, Netbackup and Ericsson OSSRC implemented for Vodafone Australia.
Attended on the job training for Australian managed equipment (including Netcool, HP OVO and
Oblicore) and process/ procedure creation to assist inter-working.
Commenced career with HCL Comnet from Jul’07 – Apr’09 as Senior Analyst - Tools
Technical Skills:
IBM Tivoli Netcool OMNIbus v7.0 to v8.1; Webtop v2.0, v 2.1, v2.2; Enterprise Portal v2.2, Smart
Cloud APM, IBM Tivoli Monitoring v6.2, v6.3; Impact v 4.0.2, v5.1, v6.1, v7.1; Tivoli Business
Service Manager v 6.1.1; Tivoli Netcool Reporter v2.0,v2.1; ISM v2.4; IBM Tivoli Network Manager
v3.7, v3.8, v4.1 ; IBM Tivoli Common Reporting 2.2.1,3.1, Jazz SM/DASH 1.1.0.3, ITCAM for SOA,
WAS, Data Power, IIB, RT and Tivoli Data Warehouse 2.1, Netcool Operation Insight 1.3.1, IBM
Tivoli Composite Application Manager(s) etc.
Microsoft System Center Operation Manager 2007 R2; NimSoft NimBUS 3.50; Tivoli Storage
Manager v 5.5; Java,Unix, X-Windows, OpenSSL, PL-SQL, HTML, CSS; SSL, NFS, NIS, IPv6, NTP, VPN,
HTTP, SMTP, LDAP, SNMP, TCP/IP, UDP/IP, SNMP, 3GPP, MiddleWare, Ethernet, CORBA, RPC,
802.1q, VLAN, X.509, ssh, secsh, Jenkins, RunDeck, Sharepoint
Good understanding of Perl, CGI, SOAP,REST, Python, bash, Bourne shell, Assembly Language,
Ant and Shell Scripting, Oracle 9i, 10g,GIT, Perforce, Maven, OpenStack, JIRA
SQL 2008, 2005, 2000; RedHat Linux, Linux, Unix, Solaris, HP-UX, AIX, True 64 Unix, Microsoft
Windows NT, Microsoft Windows 2000/2003; RCS,CVS, Mail Server, Sybase, , ssh, NIS, NFS,
ethernet, NTP, logical volume manager, cron, Subversion, Apache
Basic knowledge of RESOLVE, Netcool Proviso, TADDM, TNSQM, EMC SMARTS, SCOM, HP BAC,
BMC Remedy(MMIS,ITSM &CM), HP OVO, HP NNM, HP OVPI, HP Unified Correlation Analyzer,
Dell Open Manage, Dell IT Assistant, Cyber Ark, HP SIM., CA Service Desk ,SUN and HP LOM, Nokia
Netact Suite, Vodaterm, Erricsson OSSRC, Citrix, Oblicore, AlarmPoint, UMTS, UTRAN, Concord
Reports, Business Objects, Dynamic Reporter, Informix Metrica, Tekelec Eagle STP, Marconi
MV38, Whatsup, Kiwi-Syslogd, SoM, Veritas NetBackup, etc.
NMS/EMS Integrations with NETCOOL:
HP NNM, HP OVO, HP OVPI, MS SCOM 07, BMC Remedy, RESOLVE,
Unicenter, CA Service IT, CA eHealth, CA NetQoS, Cisco MARS, Lancope Stealth Watch, AS400,
Ciscoworks, Cisco Airspace, Oracle Enterprise Manager, Optivity Telephony Manager, Net
Forensics , TSM 5.5, BladeFrame, DellOpenmanage, Enlighta, Net Sys,
Monitor IT, GSX , IBM Maximo, Entuity, Nokia Netact 3GPP 5.1, EricssonOSSRC 5.3,
EricssonOSSRC 3.1, Tekelec Eagle STP, Marconi MV38, Socket(AUC and MLR), eHealth,
Oblicore 6.1, Juniper, T2000, Netact Global Reporter 5.1, SolarWind, BMC Patrol, MRTG,
TEC, Tivoli Framework, Tandem, Sun_MC, Tivoli Netview, PVCOARS, ANDA, Canoga
Perkins, Net-SNMP, Nimbus, HP Service Center, MyMO, Autosys, Ganglia, Service Now,
HP Service Center, RTView, Ganglia, PT4, Motorola iDEN OMC-R, Huawei M2000, Skada, IBM Data
Power, ESXi etc.
VPI, MS SCOM 07, BMC Remedy, Unicenter, CA Service IT, CA eHealth, CA NetQoS, Cisco MARS, Lancope Stealth Watch, AS400, Ciscoworks, Cisco Airspace, Oracle Enterprise Manager,
Optivity Telephony Manager, Net Forensics , TSM 5.5, BladeFrame, DellOpenmanage, Enlighta, Net Sys, Monitor IT, GSX , IBM Maximo, Entuity, Nokia Netact 3GPP 5.1, EricssonOSSRC 5.3,
Academic Credentials
Post Graduate Diploma in Information Technology from Symbiosis, Pune with 65% aggregate
Bachelor of Technology in Electrical and Electronics Engineering with 64% aggregate from TKM
College of Engineering, Kerala University (2003 - 2007)
12
th
from Mar Thoma Residential School, India in 2003 with 80%
10
th
from Mar Thoma Residential School, India with 89%
Trainings Attended
Oracle Certified Professional -9i from SQL Star, Delhi
Advanced Perl and Shell Scripting from Lynus Academy, Chennai
Intensive Core Java from ZiLogic Systems, Chennai
C, C++ from SSI Ltd, Kerala
Netact OSS 5.1 L1 and L2 training from NSN Bangalore
TOGAF Enterprise Architecture training from CC&C Solutions
Trainings Delivered
Part time trainer on IBM SCAPM/Tivoli/Netcool Suite of products and delivered many internal and
external trainings on:
TN035GIN IBM Netcool/OMNIbus 8.1/7.4 Administration and Maintenance
TN044-LIN IBM Tivoli Netcool/Impact 6.1.1 Administration and Implementation
TN045GIN IBM Tivoli Netcool/Impact 7.1 Administration and Implementation
TN600IN IBM Netcool Network Management 9.2 Fundamentals
TN045GIN IBM Tivoli Netcool/Impact 7.1 Administration and Implementation
TN025GIN IBM Tivoli Netcool/OMNIbus 8.1 Installation and Configuration
TOD27GSIN IBM Tivoli Netcool/OMNIbus 8.1 User
TOS86GSIN Using Jazz for Service Management Dashboard Widgets with Netcool/Impact
Data
TOS57G IBM Tivoli Monitoring 6.3 Fundamentals
TN324GIN IBM Tivoli Network Manager IP Edition 4.1 Operations and Administration
TOS81GSIN Jazz for Service Management Advanced Dashboard Implementation
TOS56GWIN Jazz for Service Management Reporting Service Fundamentals (WBT)
TOD33GSIN Using Jazz for Service Management Dashboard Widgets w/ TBSM Service Data
TOS86GSIN Using Jazz for Service Management Dashboard Widgets with Netcool/Impact
Data
TOS82GSIN Using Jazz for Service Management Dashboard Widgets with Netcool/OMNIbus
Data
TOS87GSIN Using Jazz for Service Management Dashboard Widgets with Tivoli Monitoring
Data
Personal Details
Passport No.: G2444460
Passport Expiry: 6
th
May 2017
Date of Birth: 27
th
October 1985
Current Location: Bangalore, India

Resume Details

Desired Job: Tivoli, Netcool, ITIL, OSS, SCAPM
Experience: 10 years
Job Type: Full-Time, Part-Time, Temporary/Contract, Permanent
Availability to Start: Immediately
Desired Job Location: Sydney NSW
Desired Payment: from AUD 60,000 / year
Work Authorization: I require sponsorship to work in this country
Relocation: I'm willing to relocate
Driver License: Yes
Last Updated: 3 years ago
Resume ID: #262922

Contact Information

Name: Navin J****
Nationality: Indian
Phone Number: **********
Email: *************@gmail.com
Current Location: Sydney
Contact Details Price: USD 5.00
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